Live and Let's Fly is owned by Award Expert, LLC. Let’s hope United continues to improve it. If you’re a regular user of the United app, version 3.0 will take some getting used to. I am happy to report that United hasn’t ruined their app. The improved app includes several new useful enhancements while keeping the same features our customers know and love from the previous version of the United app. We are reimagining the United app and giving our customers a more dynamic experience to make managing their travel seamless. Linda Jojo, Executive Vice President for Technology and Chief Digital Officer, said:Īs we continue to improve the customer experience, we are looking at our digital channels to create better experiences for our customers. Take a sneak peek with United Chief Digital Officer, Linda Jojo, and /u4BwQsn7AK You can check out a brief video touring the new app below. I did not have a connecting flight on the same itinerary, but the app is also supposed to guide you to your connecting gate, if needed. Once in the air, the homepage displayed the updated arrival time as well as streaming in-flight entertainment options. When it came time to board, the app prompted me that it was time to board. The boarding pass popped up right on my homepage with gate and boarding time information.Ĭlicking on “flight details” displayed more details about the flight. I found out what really changed when I checked in for my flight to London, yesterday. I am glad about that, because these remain highly functional. The flight booking, check-in, and flight status features are virtually unchanged. The “classic” home interface has been replaced by a new homepage with a picture of Chicago, a small box with my status and mileage balance, a banner of United ads toward the bottom, and a number of tabs on the bottom. So why change it?īut, much to my relief the new version of the app is just fine. As I wrote about earlier this month, I just don’t like change…especially unnecessary change. With much trepidation I downloaded version 3.0 of the United app yesterday.

United airline app store